Knowledge Management

Managing your organization's knowledge more effectively and exploiting it in the marketplace is

the latest pursuit of those seeking competitive advantage

The changes taking place in the world economy have made Knowledge Management (KM) a business necessity.

The idea of a Knowledge Management system generally lies on its main function to manage information in any organizations in terms of supporting the creation, capture, storage and dissemination of information.

With the implementation of KM tool,

organizations will gain extensive benefit to retain as much knowledge as possible

by tapping into the employees’ tacit and explicit knowledge to make them available for the benefit of the organization through the KM components such as:

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    Knowledge Repository Component
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    Knowledge Enrichment Component
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    Knowledge Management Services

In Knowledge Link Sdn Bhd, KM would be tackled from four main elements,

people, processes, enablers and content

The process flow of knowledge management and sharing is based on who (people), what (knowledge in the content) and why (strategic purpose); the how (enablers and process) is derived from these. Coupled with Knowledge Management initiatives, the implementation of Knowledge Management tool can be the main engine that would enhance productivity and improve knowledge retention in an organization.