System Maintenance Services


System Health Check (SHC)

System Health Check is a service to gather information on the status of the hardware, application and database. The objective of this service is to proactively analyze the findings, in order to identify possible problem areas within the server before they actually occur or cause problems.


Preventive Maintenance (PVM)

Preventive maintenance is a schedule of planned maintenance actions aimed at the prevention of breakdowns and failures. The primary goal of preventive maintenance is to prevent the failure of system before it actually occurs.


Module Upgrade & Walkthrough

Module Upgrades includes feature enhancements, incremental functionality, maintenance and bug fixes for each Knowledge Link product you purchase.

Application upgrades enable you to stay current with software features and the latest development from Knowledge Link as application functionality are constantly being enhanced. With us helping you to keep track of your updates and patches, you will never have to wonder if your software is out-dated.


System Audit

System audit is an activity to review and evaluate utilization of system, implementation gaps and service gaps. This activity ensures the system efficiency, security, data integrity as well as helps to efficiently seek the operational gaps in the working environment.