One platform.

One team.

Total clarity

Manage your knowledge, digital assets, mobile access, and operations seamlessly; supported by a dedicated team that ensures everything works together.

“The whole is greater than the sum of its parts.” — Aristotle

Meaning:
Built on the belief that integrated systems deliver greater results than standalone solutions.

Background:
The concept originates from Metaphysics, a work by Aristotle, written around 350 BCE.

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About Us

A Developer, Solutions Provider & Systems Integrator

Knowledge Link Sdn Bhd (KLSB), founded in 1996, is a developer, solutions provider, and systems integrator that provides information, digital asset and knowledge management solutions and services to organizations across various industries, with a special focus on systems integration for Information and Knowledge Centers.

KLSB’s timely foray into information and knowledge management-based solutions and services has paved the way for the company to become a Malaysian leader in this niche industry. Since its inception, KLSB has focused on delivering superior solutions and services, driven by a strong vision and commitment to support the nation’s aspiration of becoming a regional knowledge economy leader.

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MISSION
To establish an organization that will be a leader in the delivery, installation, implementation and maintenance of Information and Knowledge Management solutions.
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VISION
KLSB’s vision is to be a leader in the IT industry. KLSB will provide exceptional benefit to its customers through leadership in development. We will earn our customers’ enthusiasm through continuous improvement driven by the integrity, teamwork, and innovation of KLSB people.

> 250

Happy clients

> 30

Suites of Products

ISO 9001

Continuous Improvement Through
Integrity & Innovation

ICT Support

Our goal is to make service our mainstay. You can rely on our team of experienced, highly trained technical personnel to provide helpful and professional service.

Maintenance Services

To ensure the smooth operation of your daily business activities, subscribing to KLSB’s software maintenance services provides you with reliable in-house support, timely assistance, and continuous system upkeep to ensure optimal performance and uninterrupted operations.

Performance Management

With the implementation of our Performance Management solution, organizations gain valuable insights through advanced analytics and reporting capabilities, enabling continuous monitoring and evaluation of business processes, and organizational standards. These insights support informed decision-making, improved productivity, enhanced accountability, and continuous performance improvement across the organization.

Information, Knowledge & Digital Asset Management

Built on a modular and scalable concept, our Information, Knowledge, and Digital Asset Management solutions are fully parameterized and customizable to meet the unique operational and business requirements of each organization. The solutions enable organizations to efficiently manage information, institutional knowledge, and digital assets through centralized creation, capture, organization, storage, retrieval, sharing, and preservation processes.

Designed to enhance collaboration, improve accessibility, and support informed decision-making, our solutions help organizations maximize the value of their information and digital resources while strengthening operational efficiency and knowledge continuity.

Why Choose Us

Your Trusted Partner in Digital and Knowledge Management Solutions

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One of pioneers in Information and Knowledge Management solution in Malaysia
With more than 30 years of experience in the implementation of Information & Knowledge Management solutions & DEDICATED in Information and Knowledge Management solutions. Happy clients are a sign of a successful implementation and KLSB had a clean track record of more than 250 implementations of Information & Knowledge Management solution all over Malaysia.
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Our ‘Wealth of Experience’ in the ability in providing consultancy and on-going services via our ‘Knowledge Acquisitions’ program to our customers
Having in hand, multiple portfolio of experienced Subject Matter Experts in the field of taxonomy management, management of various classification schemes, information categorization and clustering and metadata management, we bring to our CLIENT a potent combination of wealth of experience and know-how in ‘getting the job right the first time’.
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KLSB’s adoption of sophisticated development methodologies in its product architecture for Constant and easy enhancement of products
In its mission to provide exceptional benefit to its clients through leadership in the development of innovative software solutions and services, KLSB constantly focuses on extending its range of services, by introducing and enhancing its current portfolio of products in order to provide better solutions and services to clients.
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As Developers Our Advantage to our CLIENT
We listen to our clients before we develop and design our own products and services; thus having the upper hand in integrating our client need right into the core of our solutions. KLSB’s main focus is on Information, Knowledge and Performance Management solutions. Our management team, passionately emphasizes knowledge sharing within our company. Our trademark of constantly enhancing our Intellectual Capital (the sum of talent, best practises and know-hows) , ensures that our Customers are the prime beneficiaries.

Superior Solutions with Excellent
Customer Service

Discover Your KNOWLEDGE Treasure
Through the Power of Integrated Discovery Engines.

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